Who can benefit from counseling?

Everyone.  At different times in life we may go through various life stage changes and issues that need an unbiased professional to guide and assist us through.

How does counseling work?

Counseling is a professional setting where a licensed counselor discusses with a person their stresses and life changing issues.  Some of those issues ma include:  depression, addiction, crisis, grief, marital or family relationship conflict, career challenges, or simply the desire to talk with someone about other life changing issues. This may be as an individual or it may involve a partner/spouse or other family member.

Can I be sure of confidentiality?

All of your conversations with Preferred Counseling staff are completely confidential. However, counselors are mandated, by law, to report the case of child and/or elder abuse, or imminent danger to yourself or others.

How often will I meet with a counselor?

An average session lasts 45-60 minutes depending on the agreement with your counselor. A person may come to counseling once or choose to continue regular counseling until they have met their goals. The number and frequency of sessions depends on several factors, including but not limited to: the goals established in therapy, severity of the issues, and the client’s willingness to actively participate. This will be determined by you and your counselor.

What is the training for counselors?

Each of our staff members has a master degree in counseling or social work and is licensed by the Arkansas Board of Examiners in Counseling or the Arkansas Social Work Licensing Board.

Many of our counselors also have specialized training in specific areas of clinical assistance.   Each counselor’s bio provides more information about their advanced specialized training.

Does Preferred Counseling accept insurance?

PC counselors are not all contracted with all insurance companies.  Our office staff will be glad to help you with any questions you may have regarding your insurance company.  It is always best  (and even recommended) for you to contact your insurance carrier to check on your coverage.

  • Do I have outpatient mental health benefits?  (This may not be the same as your medical health benefits)
  • What is my deductible and has it been met? (This will determine the amount of your copay)
  • Is there a limited amount of sessions per calendar year?
  • Does my plan cover an out-of-network provider? If so, how much does it pay?
  • What is the usual coverage amount per therapy session?
  • Is approval required from my primary care physician?
  • Is precertification or preauthorization required?